Campus Blog Category

The Research Mindset

Campus Life, Career Development (Placement), Conferences, Events, IILM University, , , , , ,

 

Research in its real essence calls for unbiased analysis of problems, scenarios, and situations using scientific tools, to get answers and solutions to questions and generate perspectives. Research aids and gives direction to progress and growth. People and economies thrive when in a habit of research. The freedom to explore and analyze any topic under the sun that intrigues the human mind is essential for the growth of human intellect and human capital development. Good research is a good investment. Therefore, it is essential and wise for nations to invest in developing an atmosphere of research and analytical contributions to keep alive the discourse of development and freedom.

“Research is to see what everybody else has seen.

And to think what nobody else has thought.”- Albert Szent-Gyorgyi

Good research is research done in the context of a problem at hand. The research process involves observations, background study, hypothesizing alternative situations, experimentation or data collection, and analysis which brings out the results of the research to make new decisions or recommendations. Quality of any research must be maintained at every step to get useful results that can further aid policy-making and strategizing of plans.

The bounties of modern and civilized life, be it good concrete buildings to live, good food to eat and experience, clothing, transportation, education, healthcare, social work, governance, etc. have been a result of somebody’s research work at some point of time. There are many small countries like Israel, which give a lot of importance to research and development and have risen as the great economic power of influence in the world today with their products and expertise in healthcare, warfare, digital technology, and banking.

The research acumen and interest should be developed quite early, in fact from childhood itself. Children and youth should be encouraged to read, think, and question, analyze problems and think of solutions. The Indian education system is also making efforts to be research and researcher friendly and develop an ethos wherein an analytical mind thrives, but it is yet to make substantial progress in this direction. The education system should be inherently inclined towards a research mindset wherein good funding is provided to research projects and programs in schools, colleges, and universities. More and more national excellent research journals on the levels of the Management of Information System Quarterly (MIS Quarterly) should be established to aid quality research in the country. Also, educational institutions must stress on rewarding and recognizing quality doctoral degrees and research papers. This will prepare the students for the challenging job market ahead and land them their dream jobs.

IILM University is one such premier educational institution of the country that emphasizes research recognition and practice in its graduate and postgraduate programs. Research methodology subject is taught across all programs to inculcate analytical and scientific thinking in students and make them competent with research work and statistical tools that are very much in demand in jobs these days. Students read and discuss research papers, present their project thesis, give presentations of their research, etc. Students are busy with projects the year-round that involve deep analysis of case studies, products, and ideas in detail. This is one of the major reasons for IILM students always bagging top placements.  Besides the regular graduate and undergraduate programs, IILM University takes pride in its robust doctoral program that attracts candidates from across corporate and academic fields. The 6-month mandatory course work in the Ph.D. program prepares the candidates in the research process and research tools and develops their perspective in the right direction. The guidance provided to the researchers is immense and constant. The faculty, regular students, and doctoral candidates have published their research articles in top journals. IILM University International Conference held once every year is another very commendable effort by the University in its endeavour to promote a research mindset that contributes to the progress of the nation.

For all the aspiring candidates of degree programs in Management, Psychology, Law, etc., and PhD., IILM University offers a great environment to learn and grow, research, and develop. The learnings will remain with you and help you grow in your space long after one leaves the University.

The admission team or the author of this blog can be contacted freely for any queries related to admissions and programs. Let us be busy with research to always be at the front of the game.

 

P.S.: The author is a Ph.D. scholar at IILM University and can be contacted on email: Shahana.qutab.phd2019@iilm.edu

Blog on medium: https://medium.com/@shahanafatima/research-in-its-real-essence-calls-for-unbiased-analysis-of-problems-scenarios-and-situations-a108dc06fef?sk=e5295cffd3bb2800e7f62ce1f7b612e3

blog on Linkedin: https://www.linkedin.com/pulse/research-mindset-shahana-qutab/?published=t

A HEALTHY MIND IS THE GREATEST TREASURE TO FIND (Student Blog B.A. Hons. Psychology)

General Blog, IILM Institute for Higher Education, IILM University, Uncategorized, , , ,

 

Conversations around mental health have always been a taboo in our Indian society. It has been related to how a person might be possessed or simply is dysfunctional to be ever cured; thus not be able to work in an environment to sustain oneself. People in our country are struggling with varied psychological issues that have a direct impact on their overall well-being. There is a tremendous mental health crisis that has been brewing in our society ever since 2015. The problem is aggravated as people believe that mental health issues can be cured by visiting religious centres where God is the only source of direction and solution to cure such problems. Even today, such belief systems have a found place in people’s life which is quite far off from logic and rationality.

Rural areas perceive mental illness very differently. They consider mental illness equal, to be possessed by some evil soul under which individuals facing problems are many times handled quite harshly which leaves a long lasting impact on their mental health & well being. Many times patients whose families are totally unaware of their condition end up abandoning their family members considering them mentally unfit, which leaves a long lasting scar in the life of the suffering person. Lack of mental health awareness has many a time led people from backward areas to a wrong diagnosis which worsens the mental condition of the person, leaving him in a situation where they may have no door to knock.

There is a great need to create awareness about mental health in rural areas, as compared to the urban sector where acceptance and initiative for treatment has taken a positive turn over the years, where mental illness is not seen or considered a taboo to talk and discuss.

Cases of mental illness in urban areas are increasing as people face daily pressures in work and personal lives. Working hours that go beyond the schedule of 9-5, has left people with no time for themselves. Ambitions have over-taken the need for personal care, healthy diet, appropriate sleep and even family time has been compromised giving an open entry to multiple mental health related issues.

Addressing mental health is very important. Once we understand and open up about our struggles we would be in a position to see what awaits us. Living with stress is equal to letting a cancer slowly but steadily grow to eventually harm us one day. Opening up about one’s feeling, emotions, physical symptoms, or lifestyle can be a great start. This will bring focus on the prospects of managing one’s well being. It is like healing a wound which might initially seem quite painful, but with the right diagnosis can cure you to be your wholesome self again pretty soon. The more one explores, the better one feels about his/her mental health condition. Just accepting one’s problem, living with it and not taking corrective action is not a good idea.

One must be very careful, attentive and address any problem they might face. Some symptoms are:

  • Confused thinking.
  • Prolonged depression (sadness or irritability)
  • Feelings of extreme highs and lows.
  • Excessive fears, worries, and anxieties.
  • Social withdrawal.
  • Dramatic changes in eating or sleeping habits.
  • Strong feelings of anger.
  • Strange thoughts (delusions)

It is imperative for a person to seek the help of a professional psychologist, and get the right treatment. People should be made more aware of what mental illness is, through campaigns and workshops.

The first step should be taken by schools to create awareness amongst children and adults of all age groups explaining that “it’s okay not to be okay” and that it’s absolutely normal for boys to cry and experience emotions like pain. There is nothing to be ashamed of. Dedicated counsellors and special educators should be hired in schools, to help people know about mental health issues. Workshops for teachers, parents, and students can be organised to understand how to deal with stress and day- to-day pressures of life. Talking to a therapist should be emphasized upon.

In the end, always remember that mental health issues are never something to be ashamed of. Only when awareness increases in society, will we be able help each other in times of stress and emotional instability because as the saying goes – a healthy mind is the greatest treasure to find.

At IILM University, our Psychology faculty members are trained psychologists and you are welcome to reach out to us for free counselling sessions. Please visit www.iilm.edu.

“What mental health needs is more sunlight, more candor, and more unashamed conversation.” – Glenn Close

“Kya Result Aaya?” #Boards 2020

Campus Life, Career Development (Placement), General Blog, IILM Institute for Higher Education, IILM University, Uncategorized, , , , , ,

Introduction:

Board results are the quintessential discussion for parents and students which also becomes the most discussed topic amongst family. Unfortunately, it’s marking a child’s future with the percentage for the rest of their lives and not to mention labelling them.

The amount of pressure that board classes bring with them has been accounted in various studies, clearly signifying, inverse correlation of stress and marks in board exams, even though we continue to pressurize students to attain, at times, the impossible.

Expectations (from parents, teachers, peer and self) may crumble the self-esteem, as well as performance in boards and can have devastating effects on students and their career options.

100% Board results-2020

In 2019, as many as 17,693 students scored more than 95% in CBSE XII and the numbers increased to 38,686 students in 2020. Board results 2020 have raised the bar for students, who will be giving exams from here on. To compete with 100% marks can have challenges in plenty. Not to downsize the student who made that effort and actually got those brilliant marks; the discussion is about students who got a distinction (above 75%) and still feel “not good enough”.

This unfortunate inadequacy of “could get better marks” is a dilemma any student scoring marks from 70-90% category feels, especially when the choice of subjects in a prestigious university looks bleak. Not that the ones who make it over 90% waltz through the top universities. They also struggle and at some point “have to compromise” on the course or a college.

Can you accept your marks and not label it as destiny?

My observation while looking at board results- Yes, it is the highlight of your life and will be compared in galore with cousins, friends and any known person who got better marks than you. However, could we stop putting the blame on either teachers, Corona or pressure from known and accept what we scored gracefully?

Can we find jubilance in clearing class XII and being ready for applying in colleges rather than whining of what could happen if we scored better? Acceptance of board results brings inner peace and reduces comparisons which clearly isn’t helpful. I believe board results don’t shape your destiny and that only if you are ready to believe in yourself, can life offer opportunities for you to carve out the best in self.

If we can make a reality check and be honest with oneself, as to what are the strengths and to work on them, we may find our success, even if it feels inadequate to others. The key to convince parents and friends is when you, yourself can accept what you want to do, or reach out for counselling, if unable to make career choices.

Try reducing those mountains of expectation or mirages of “what I should be” to “what I can be” for a better career path and at the same time enjoy the journey of becoming your own person.

Experience the “Joy in Learning at IILM”

With newer opportunities coming up every day like School of Humanities at IILM University, Gurugram, we encourage students from varied fields to open their minds to choose a trending subject and experience the joy in learning. With latest pedagogy in teaching, faculties at IILM strive to help students create a niche for themselves and prepare themselves for better career opportunities.

Conclusion:

Board results could have brought tears of joy or disappointment given what you were expecting and what was received as results. See this as an opportunity to explore and search what and where you want to take your college education. Comparisons and expectations can be hurtful, so try avoiding them by focusing on “what you think you want” than “what you should be”.

 

“Every accomplishment starts with a decision to try”

The Future of Financial Analytics

Alumni, IILM Graduate School of Management, , ,

The industry has become so competitive; newfound ventures are posing a challenge to the old giants. Time duration has shortened to achieve targets of becoming a billion-dollar company. It took years for Tata, Birla and Mahindra to join the billion-dollar club whereas Flipkart became a $15.5 Billion company in just 13 years. Innovations in computer and IT fields have changed the way we see a business in the last few decades. The Internet is generating data in Gigabytes every day. Financial analysts explore the financial data and use financial ratios to generate meaningful reports for the company and the competitors. In a VUCA, world businesses want to make the strategy for tomorrow with more accuracy. Analytics answers these business queries. A combination of statistical models and computer software with financial analysis can add cherries in the financial reports. Note that, I am not denying or minimizing the relevance of financial ratios or financial analysis.

Top business schools now not just focus on teaching financial analysis and financial analytics because the later one facilitates predictive modelling. In short, it tells us, what is going to be the next?

Financial analytics is a forward approach. It focuses on identifying the business problem first and provides solutions. Financial analytics is a great tool in the field of risk management and investment. Being In the domain of financial analytics, your concerns are not just finance but all the business operations.

Let us see the few aspects of financial analytics-

#1 News Analytics- Stock prices and investor’s sentiments are highly correlated. News is a powerful tool that affects an investor’s sentiments. For instance, analysts commented on the press conferences of President Trump making an upward move in the US stock market. An analyst needs to create a model that can infer the effect of the news. A business school or MBA program students looking for a career in financial analytics must have an insight into the effect of the news on the stock price.

#2  Credit Risk Analytics- Default of receivables affects the liquidity of the organisation. This branch is very useful for banks and NBFCs. It analyses and predicts the future chances of default and the possible clients that may become defaulter in the future. Lending institutions can take preventive actions for such clients.

#3  Revenue and Pricing Analytics– Pricing covers everything whatever an organization does. A small change in the pricing of the product can create drastic changes in the revenue. While changing the price you need to check how you can increase value to the consumer. And the price must be acceptable to the consumer. MBA in Delhi NCR and PGDM colleges are offering dual specialization. Students with dual degrees in finance and marketing can get good opportunities if they are also interested in playing with numbers in statistics.

#4 Cash Management Analytics- This is a proactive approach to forecasting the liquidity and working capital requirement. It is also helpful in inspecting the blockage of smooth flows of payment. It further optimizes and rationalizes the cash management process efficiently. Some management graduates don’t like to go in the field of the stock market and prefer to be in the area of accounting so they can join this field.

#5 Trade and Supply Chain Finance Analytics- MBA, PGDM or BBA students looking to work not in a specific domain but for a business as a whole can be a part of this field. Trade analytics is all about finding new territories and customers for the products. In marketing language, it is about finding a niche market. However, supply chain finance is related to logistics and financing of the supply chain. Businesses want to minimize the cost that results in a minimum price. An analyst in supply chain looks for the possibilities to minimize the cost of transportation.

We have just scratched the crust of financial analytics. There are several possibilities available for students for job opportunities and businesses to minimize the cost and maximize the profitability. Students facing phobia of mathematics and its related branches must understand that mathematics and its interdisciplinary branches will rule the world in industry 4.0.

In the coming times some people will be either making mathematical or statistical models while others might be implementing these models and take major decisions based on them. Keeping this in view, students looking for Business schools or MBA in Delhi NCR must prepare themselves for Financial Analytics as a career option. All they need to do is work hard and exercise effort while pursuing an MBA / PGDM program to gain expertise in financial analytics.

There is a lot to explore in this area, for more information on Financial Analytics & related readings follow my blogs on IILM Blog site https://blog.iilm.edu or write to me at ashutosh.singh@iilmgsm.ac.in. We look forward to students creating a difference.

 

 

 

 

 

MBA program

IILM’s Commitment to Inclusive Education

Faculty, IILM University, podcast, ,

Dear Students and Parents

Hope you all are keeping safe and exercising the mandated precautions.

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For over 2 decades IILM has focused on education which is Global, Responsible & Inclusive; we are delighted to welcome everyone who applies and gets selected to study the “well-known” & “industry-endorsed” MBA.

We believe that ‘Learning has no Lockdown’ & we are focusing on a ‘growth mindset’. IILM is planning to begin online academic activities and interaction with students from June 15. For our new students, we have planned pre-term and bridge courses that will help students connect with their peers and help them forge friendships. The education will have a strong blended learning direction, with a strong focus on the jobs of the future.

We also observe that students are facing many challenges such as uncertainty about their exams and results, admission processes, entrance exams for institutes of their choice, reopening of campuses and the pandemic is having a significant impact on their education and career, planning.

These are issues everyone is aware of and everyone is discussing in many forums but there is one issue that is not being highlighted enough and that is the impact of the economic downturn due to Covid-19 on the students.

The process of deciding on higher education is an important decision and there is a possibility, financial hardships are prevalent across many families, at IILM we understand these are difficult times, with a lot of uncertainty and disruption in daily lives.

So to enable education for all

  • IILM has decided to reduce the total fee payable for the MBA program for intake 2020
  • For the 1st year, we have waived off the program fee and we will be charging only the tuition fee

Even for the hostels, since the students might not be able to avail the facility immediately, the hostel fee is waived off. Only whenever a student decides to avail the hostel (boarding, lodging facilities) they shall pay only pro-rata (of the annual charges) calculated from the month they avail the facility.

Also for any student who is facing financial hardship and is constrained for the fees, we are evaluating & addressing, all such cases with a proactive solution, where student education is not hampered and remains continuous.

Hopefully, these measures will be helpful to our students and their families.

We are with you, stay safe and healthy.

creative disruption

CEO — Now Needs to be Disruptive, a Transformer

Faculty, IILM University, , , ,

– to Reengineer by Creative Destruction

In a post COVID world, the CEO has to revisit the past, reengineer the present, crystal gaze into the future and possibly relook at what to keep and what to let go.

As everyone grapples with COVID which will not go away soon, the business model has to be “Unlocked”. The unlocking will take different dimensions, with different sectors, different regions-countries, and opening up in different ways and at a differing pace. The virus resurgence will likely bring about renewed restrictions.

In situations such as the Great Depression in 1920, the World War II, the Financial Crisis of the 90’s a CEO had to be adept at the P&L, productivity metrics & number crunching, spending time to decide on launches and reenergizing the PLC.

However today these factors are hygiene and the need is the ability to have an extremely high EQ and a personality to integrate with the teams as they get more result oriented, ready to experiment and more tech-savvy.

Integration is required across teams, which now meet on cloud meetings viz — ZOOM, across time-zones, departments with the absence of geographical boundaries. A CEO and an aspirant needs to be ready to disrupt, be tech savvy and highly EQ enabled to manage the emotional upheaval people will go through as everything around them changes — have the intellect to identify trends, be courageous to plan on what to keep and what to let go and be able to handle diversity of thought.

Mckinsey in its article, The Toughest Leadership Test avers “The pressures can seem daunting. Coping with the sudden shutdown of the global economy was hard enough; figuring out how to restart in such an uncertain environment is, if anything, even harder, many told us. CEOs are expected to show “deliberate calm” and “bounded optimism.” Everyone wants them to demonstrate empathy — and, at the same time, be highly engaged and fact based in their actions. They are expected to make a positive difference in people’s lives with their leadership and wield both telescope and microscope adroitly”

It is said that a crisis brings about the best & the worst in people and separates the men from the boys.

The moment of truth for the CEO is to- Reimagine the Business, to Reengineer and maybe destroy the “old way of working” and adapt to the NOW, and also manage the family at home and keep smiling.

As a CEO are you ready?

communicate

Winning through the Art of Communication

Campus Life, Career Development (Placement), IILM University, , , , , , , , , , , , , ,

 

‘Words are, of course, the most powerful drug used by mankind.’  – Rudyard Kipling

 Communication is central to the very existence of humans. Man has been communicating since time immemorial. Communication is the lifeblood of our whole being. In every age of man’s existence on earth, communication has acted as an agent of facilitation, social life, and development. Cavemen developed their own lingua franca to make meanings out of things and send meaningful messages. They also communicated through art. As the importance of communication is second only to oxygen for humans, the importance never lost its sheen throughout homo sapiens journey in the historical chapters of planet earth. In the modern ages or in other words, the competitive world, which is, even more, a world of survival of the fittest, every day demands constant steadfastness in the face of challenges and opportunities, both in personal and professional arenas. Nobody wants to lose the opportunity to fair well or make better of it. 

Present times are fraught with people battling stress. Resultant of the busy competitive world we live in, stress eats away on our happiness and well-being like a termite which is evident in high divorce rates, dysfunctional parenting, on-job burnout, boss-conflicts at the workplace, joblessness, violence, depression, increasing suicide rates, etc.  There is a continuous nag that ‘nothing is ever going to be enough’ constantly nudges at you. Communication helps to combat stress as we learn to express ourselves, thereby clearing doubts and confusion, and building valuable connections. But communication must be effective so as to be of any use in delivering the right message, to the right audience at the right time and make a fruitful impact. ‘Effective communication’, remains the no.1 skill to lead and manage a successful life.

The Communication Gap

Today the world is impatient, does not wait for anybody. Everyone wants to grab that chance to a better life, job, or income. This demands us to constantly up-skilling ourselves, and being in the right circles, aka, effective networking. But, even here, to be successful, we need an empathetic human to human connection. Communication gaps can hinder relationships between boss-employee, teacher-student, parent-child, siblings, and friends. Married couples ought to work on their marriage by constantly enhancing communication and listening.

Effective communication can act as a glue and heals discord, builds bridges, which is good both for business and personal life. While everyone starts their professional life equipped with in-demand degrees or skill certifications it is the skill of effective communication that decides who will sustain in the race and be the best or among the best, to succeed, to grow, and to enjoy the journey that life presents.

Tools for Effective Communication

Good communication is a crowd puller. Imagine a leader without the art of communication. As simple as it may seem, communication to be effective is still a challenge for many. The ways of what is good in oral communication differ from what makes an impression in written form. Also, styles and techniques of communication differ from person to person, situation to situation, and medium of communication.

Oral Communication: When it comes to improvement in oral communication to become good public speakers, orators or impress in meetings and interviews, skills can be honed by listening to good speakers, study their body language and use of vocabulary as much as possible. It is very important to understand aspects of the speech like tone, fluency, eye contact, pauses, use of space, gestures, etc. Using anecdotes, emotional stories, poetry, couplets, and humor enhances oral communication by helping build connections with the audience. The only thing to be kept in mind is to not over-do these tools and use them appropriately. Regular practice and proper planning help sharpening the oration skills immensely.

Written Communication: Written communication is very important from documentation and legality perspective. Academic teaching and learning, business transactions, print media, legal issues, emailing, etc. depend on written communication. It is very important for a writer to write and convey their thoughts clearly. The inability to write what one wants to express will be an impediment to one’s success. Tools like using the right approach, style, and words help in creating powerful, meaningful messages for the readers. practicing the use of correct grammar and spelling (Grammarly app is one such tool) and setting the right tone in the writing is very important. If not drafted well, written communication can fail or backfire due to misunderstanding, as it does not have the advantage of being face-to-face.

Visual Communication: Pictures, graphs, charts, and all kinds of imagery are part of visual communication. Pictures/images speak a thousand words, have the power to set the tone of communication, leave an impact, and project the intended message without hours of speech or pages and pages of writings. The presenter must have the skill to navigate the mind and eyes of the audience to create an impactful visual presentation with the right captions, slogans, etc. Learning visual arts professionally or with practice and guidance can tremendously help a communicator.

Overall, for effective communication, it is very important to know the mind of the audience and shape the message accordingly by appropriate use of communication tools.

Communication Skills in Education 

A good communication course or certification is an added advantage but not enough to become a real good communicator. Life experiences and good education teach us that indispensable skill. Not many organizations especially educational institutions, present an education rigor that makes one an effective communicator. But there are some which do.  World-class educational institutions like IILM in the Delhi NCR region, have a brilliant history of producing positive minded and competent professionals with excellent communication skills. Such institutions are known to lay stress on creating a learning ethos with communication skill development at its core. Students hone their oral and written communication through impactful and professionally designed study programs including active and participatory classwork, club activities, dissertation, outreach projects, competitions, events, etc. Every student comes out of their shell, gains the confidence to stand up in face of an audience, learns skills to lead, collaborate and connect through good verbal and non-verbal skills and shun negativity from their life.

For students, as college years are formative years of their personality and crucial years for building their career base, IILM is a great investment for those years and emerges confident and competent.

The Many Hues of IILM

The Many Hues of IILM

Campus Blog Category, Campus Life, IILM Graduate School of Management, , ,

“East is East and West is West, And the Twain shall never meet.” This was what Rudyard Kipling had once said to highlight the difference between cultures and how they could never actually mix. The melting pot, that is IILM, runs contrary to what Kipling had said. In the world of IILM, one can see the seamless mixture of students from all over India. There are students from as far as Tamil Nadu in the South, Assam from the North East, the far reaches of Rajasthan, and the depths of Himachal.
Life at IILM is all about celebrating the customs of other cultures. Students participate with undiminished enthusiasm no matter what the festival – Onam or Baisakhi. The campus is abuzz with activity whenever a festival takes place. The capacity utilization of the auditorium is always high. There is a constant clamour to celebrate and share. The mess conjures up recipes of a distant land and the students revel in party and fun.
A typical class in IILM can be daunting at times because of the multitude of accents that descend on the unsuspecting mind. The southern drawl is interspersed with the distinct Bengali lisp. The ubiquitous Bhojpuri and the North Indian pun. However, in the midst of all this, it emerges a language so clear that a student never lacks clarity or flair. Even the teachers at IILM are a mixed lot. They are drawn from the vast reservoir of India. The Statistics class is the domain of “Majumdar sir” – where complex numbers get converted into simple solutions. The Economics class is the sole preserve of “Nair sir” – where the propensity to teach is anything but marginal. The Accountancy class is dominated by “Prof. Malarizvi” madam whose penchant for perfection leaves students in a daze. Walking down the corridor of the IILM classrooms can thus, be quite an education – different subjects and distinct personalities in charge of them.

The infrastructure of IILM GSM also breeds the unison for culture. The large green lush landscaped campus which runs over 27 plus provides students after class hours to play, mind storm, and debate on various contextual topics. Its a home away from home, kind of living in a prime suburban neighbourhood that one can dream of –amidst open spaces that encompass lawns, gardens and a driveway. The cafeteria at IILM is a big potpourri. The smattering of English or the whisper of Telugu – and many such wafts of conversation float lightly in the air. The food is quite eclectic too. It can be standard North Indian fare but equally South Indian as well. The different accents, expectations, and experiences converge into a larger whole. It is like the painting of a masterpiece. Different colours, hues and fragrances get mixed but come out as one. Truly – the world of IILM, is nothing but a masterpiece. A painting that has been made with love and care ….that seeks the world with glee.

If you have liked the content, do remember to like, share and comment on the comment section below

Authors Ishu Balia & Prof Anirudh Chakrabarty

Role of AI in Financial Services

Role of AI in Financial Services

Career Development (Placement), Faculty, General Blog, IILM Graduate School of Management, IILM Institute for Higher Education, IILM University, , ,

The emergence of automation has shifted the nature of jobs across sectors. So does the financial services. Financial services are also not immune to this development and are impacted by automation and artificial intelligence. Today, financial services are not limited to brick and mortar structure only. Traditionally, financial services used to be the job of a geeky person with a calculator. The financial industry used to be a paper-intensive industry.

But now, things have changed and the nature of the job has changed from bookkeeping to critical financial analysis. Even the Banking sector is technology-driven and gone the digital way. How one usually thinks about jobs in the financial services domain has already changed or in the process. Do you aspire to join financial services in the near future? What are the future job profiles for you? To answer these questions, one needs to understand how the increasing role of Artificial Intelligence will affect the future of financial services and how you can strive to stay relevant.

Impact of AI on jobs

Artificial intelligence AI will be the cause of great disruption for stable career choices of the financial services sector. According to one estimate, across the globe, about 1.3 million bank workers will lose their jobs. Traditional banking jobs like cashier, clerk, etc. are likely to be reduced by automation. All routine jobs are likely to go away with the increased interference of artificial intelligence/automation.

Artificial intelligence with a combination of Big Data is now even affecting jobs involving critical analysis. The combination of Big Data and AI enables us to make decision-based on humongous data and predict the future. This will thus affect the job of a financial planner, tax personnel, and others. One needs to consider this automation as a wakeup call and as an indication of the need to continuously enhance our skills to remain relevant in this fast-evolving dynamic world.

Emerging Profiles in the Financial Services Domain

On one hand, AI will cut routine repetitive jobs; and on the other hand, it will also create several jobs. It is estimated that in India, more than 50 lakh new jobs in the financial services sector will be created in the next ten years. Fintech is the new buzz word today. It is a combination of Finance with Technology. This Fintech sector will provide new job opportunities to aspirants in the future. ‘Finance Engineer’ and ‘Sustainable Wealth Manager’ are some job titles in the future.

Roles for personalized financial guidance will emerge in the future. Financial advisors who have analytical skills and the ability to translate data into relevant and meaningful stories will be in demand. Jobs in the field of blockchain, mobile wallet, and Robo advisors will flourish. Blockchain and apps developers, financial analysts, product managers, compliance experts, cybersecurity analysts, quantitative analysts, business development managers, and data specialists are few profiles that will be in demand.

Skills for Future Financial Services

The need for highly skilled and tech-savvy financial professionals is rising. In-depth and holistic financial knowledge will be the key to career success in this sector. Data analytics and sustainability are other important skills to sustain and thrive in the future market. ‘Superforecasting’ is an ability that is imperative in the domain of ‘Cryptocurrency’. Superforecasting means objective analysis of all present and past events and breaking down complex problems to smaller pieces.  Key requisite skills are business planning, data analytics, along with knowledge of C#, Java language, Murex language, Python, and other programming languages.

Contribution of IILM in your journey

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Personality Traits in Mahabharata and the Ocean Model

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Introduction:

While going about our usual day we interact with people, judge their personality as to how they are different from us and at times compromise  with the changing facets of their personalities without even thinking. We unknowingly almost like an automatic response form opinion about people depending on their overt behavioural responses.

Why we do this? Because we humans are wired for curiosity to know more about our environment aWhy we do this? Because we humans are wired for curiosity to know more about our environment and the people we live with. Like when we notice someone at a party surrounded by a large group of people, obviously the centre of attention, chatting and laughing; we may conclude that person is an extrovert.

So, how do we understand personality?

While studying personality we assume that personality characteristics are relatively stable over time and that traits show stability across situations. For example, someone who is described as an extrovert may be very outgoing and chatty at a party but less so in a conference. In both situations, they are likely to be more sociable than an introvert person. We also assume that personality traits influence behaviour. The person is outgoing and chatty because they are an extrovert.

At IILM, we offer courses in personality to undergraduate courses to help them discover themselves as well as understand our basic individual differences.

Personality and its spectrum

Cattell (1965) defined personality as being the characteristics of the individual that allows prediction of how they will behave in a given situation. Psychologists increasingly agree that five super traits may adequately describe the structure of personality.

Costa and McCrae (1992), who measured personality with their OCEAN model represents a continuum along which individuals can be explained in terms of their traits.  For a better understanding of these traits, the following is my explanation of how characters and their personalities were depicted from Mahabharat.

Characters from Mahabharat to explain OCEAN Model:

At IILM the curriculum is an interesting blend of science and mythology. I will explain how we teach traits to our Psychology students with the help of characters from Mahabharat.

OPENNESS – This factor refers to the individual having an openness to new experiences and an active imagination.

Karna was seen to be high on this scale as throughout the epic he justified his never-say-die attitude and courageously confronted all the odds of his destiny. His character in Mahabharata has everlasting fame because he teaches how can one present himself better than the destiny and accomplish everything with shatterproof determination. Bhima was seen low on this scale as he was conventionally oriented towards a particular goal that is of being the mightiest warrior.

CONSCIENTIOUSNESS– This factor describes our degree of self-discipline and control. Yudhishthira was high on this scale; was hard-working, organized, goal-driven whereas Shakuni was seen to be low on this scale as he is the person who poisoned the mind of his explosive nephew Duryodhana and fuelled-up the destructive war of Mahabharata, thus becoming the cause of the destruction of the Kauravas.

EXTRAVERSION – This factor is a measure of the individual’s sociability, energetic, optimistic, friendly and assertive.

Krishna was high on this scale as he attempted to navigate negotiations between the Pandavas and Kurus before the Kurukshetra war even happened. He convinced Balarama to not partake in the war itself. He even tried to get Karna to fight for the Pandavas as well. Sahadeva was shown to be low on extroversion, even though as the wisest of all the Pandava brothers he mostly kept to himself reading Vedas, spoke less and followed mostly what his elder brothers decided upon him.

AGREEABLENESS – This factor relates to the characteristics of social interaction. Individuals with high scores are trusting, helpful, soft-hearted and sympathetic.

Bhishma was high on this scale as his peerless statesmanship to be the mediator between the Kauravas and Pandavas and other impeccable characteristics still inspire his ardent followers across the world. Dronacharya was low on this scale as he discriminated against Karna and Eklavya on the basis of their caste. He did not voice out any objection in the court during Draupadi’s assault.

NEUROTICISM – This factor measures an individual’s emotional stability and personal adjustment. Duryodhana is seen to be high on this scale as he is motivated by greed, jealously, and a desire for retribution. Yudhishthira was low on this scale as he is calm, even-tempered, secure and happy.

Is there a situational difference when we portray our personality?

Psychologists explain this by segregating personality into a private and public persona. Private being the ‘real’ inner person, while public is the way that the individual presents themselves to the outside world. We may be confident and outgoing in some situations and less sure of ourselves and more retiring in other situations. A case where a shy reserved person joins an organisation but eventually becomes an arrogant and stubborn boss. This fits the explanation of how our personalities differ situationally.

Conclusion:

As much as individuals behave differently in different situations, our behavioural reactions can be clubbed into traits as similar reactions across age and cultures. To conclude, we can say that each one us is uniquely different yet distinctively similar as well.

 

“Personality is a mask we believe in”

Dr White