A CACTUS IS REALLY JUST AN AGGRESSIVE CUCUMBER

Introduction:

As a cool cucumber can turn into a savaged looking cactus, all of us can indeed turn our calm selves to something ferocious because of anger which at times triggers violent responses. Reactions ranging from rash driving to banging doors to actually getting into a physical altercation and verbal aggression are seen most commonly with people who are apparently aggressive.

Social Psychologists cleave the concept of aggression into emotional and instrumental aggression which is to say that former results from unhappy/negative emotions (carried out in the heat of the moment like slapping in a fit of rage) whereas the latter is intended, a well-planned move (to hurt someone purposely like a bully in school or at work).

Aggression is exhibited in physical aspects – hitting, kicking to non-physical aspects like verbal (yelling), social (bad-mouthing, excluding others), racial (micro aggression), sexual (misogyny, homophobic jokes) that are intended to harm others.

Following Liberal education at IILM University, we teach life skills in out everyday classes in the form of role plays or class discussion to help them accept, understand and manage negative emotions.

But why do we aggress? Is it like a life skill that we all need so that we don’t look meek?

Evolutionary Scientists explain that we have an innate ability to protect as well as seek continual survival of our genes. Human beings need to be able to aggress in certain situations, and nature has provided us with this skill which means that under the right situation, almost all of us will aggress (Buss & Duntley, 2006).

Physiologists’ support evolutionary perspective as it is known to mankind that aggression is controlled by Amygdala i.e. limbic system inside the cortex controlling emotions. This further controls our autonomic nervous system which in stress activates flight-or-fight mechanism.  What science is trying to explain to us is that under stress, we will either fight the stressor or run away from it. Not only this, some imperative chemical substances in our body like serotonin which when found to be at low levels predict aggression (Kruesi, Hibbs, Zahn, & Keysor, 1992; Virkkunen, de Jong, Bartko, & Linnoila, 1989).

Behavioral scientists feel that what we see in our environment is how we condition ourselves to be; so if children see their parents act out aggression by hitting, to them it’s OK to do the same. It’s no rocket science to explain that aggression would harbor aggression and the more we see it, the easier it is for us to repeat it.

It is imperative to say that one’s social situation also makes it critical for a response like aggression. As it is commonly noticed that we may react violently in situations where we are uncomfortable/ fearful or provoked (with friends or subordinates) but may react more calmly in others (in front of an authority).

On hindsight, it is easy to recall that when we were aggressive, we were likely to be experiencing a negative emotion (example- unhappy thoughts, pain or discomfort) that’s why it became so easy to react aggressively. In general, it could be the feeling of being ill or undergoing emotional disturbance that makes one vulnerable to frustration which further provokes violent behaviour.

At IILM University which is considered one of the best private universities for Psychology around Delhi/NCR, we teach critical thinking and communication skills along with other courses where we discuss how anger does not become an issue till you keep ignoring it. Reaching to the core of an internal conflict and addressing concerns is half battle won without inflicting pain to self or others.

 

How to if not stop, control aggression?

The answer to this is Catharsis which is a process of releasing, and thereby providing relief from, strong or repressed emotion. For reducing negative affect and its arousal, if we can actively distract ourselves from that emotion it can help break the cycle of being provoked to react in anger. Catharsis can be any form of meaningful engagement like talking it out, exercising, listening to music and is most useful when done alone.

At undergrad and master’s courses in Psychology at IILM University we teach positive and social psychology and most importantly emotional intelligence. We endeavour to help our students with a thorough understanding of psychology, its components and how aggression is a symptom of repressed issues which through therapy and counselling can be managed.

Conclusion:

Aggression is seen more an emotional than instrumental response needs to be managed by first checking on our feelings. We need to assess what caused this emotion and why? At times aggression is directed at something different than what actually provoked it. When we think carefully about our situation, rather than simply responding in an emotional way, we can carefully choose the most effective responses when we are angry (Berkowitz, 1993).

To conclude, aggression is not a disease we need to fight, lets comes to terms with how normal an aggressed response is; but accept that it cannot be typified into personality. We need to address cause before the management for a long-term goal.

 

The Community Identity, a Sense of Belonging

A community is an identity, an entity. And therefore, it is important.

Community is a group of people in a shared interest or loving space and have similar characteristics. When it comes to human civilisation, a community is a thriving ecosystem having its unique DNA, social and legal structure, beliefs, and practices. Threads of reliance and togetherness among the community members keep it alive. Community is an important facilitating agent of influence and change as it consists of people who share common thought processes and camaraderie. We usually talk about urban, suburban, and rural communities. But communities are varied and formed based on shared lifestyle and beliefs, like religious communities, occupational communities, political ideological communities etc.  All this make the concept of a community very relevant and important for businesses and government and whoever intends to sell an idea, service, product, or positive behaviours.

Building Community

Community building is a field of practice that aims to connect with a target group of people with a message in an effective way. Sometimes also called community development, it is a communication strategy and has time and again proved successful for the enhancement of a community. Community building exercises are important especially in a developing and populous country like India having a huge stratum of poor and rural population with high illiteracy and traditional belief system. Many social development policies and interventions of government and non-government agencies use community centric implementation strategies to bring about positive change. Social marketing of public policies and interventions are most effective when designed in a community specific manner, e.g, ‘Beti Bachao Beti Padhao’ interventions will be different for a tribal community in Rajasthan or Haryana which are areas steeped in patriarchy and religious beliefs than rest of India where female infanticide problems are not so grave. Health insurance concept can be promoted in a better way through community-based health insurance schemes (CBHI) to bring more adoption and utilisation of the concept, eg. VimoSewa of Self-Employed Women’s Association (SEWA) in Gujarat that built a community of poor and self-employed women. Community buildings help the government in achieving the goal of Universal Health Coverage (UHC). In a similar way, the power of community has been leveraged in many other development interventions like immunization, mother and child nutrition, disease or pandemic management, awareness programmes etc. The community members look up to community influencers and their peers to adopt to change rather than a plain reason to change.

Marketer Relevance

The community has always been attractive to the marketer who targets specific markets or niches to sell its products and services. A new whey protein manufacturer targets the gym going and vegan community specifically as it makes more sense to gain ground and a steady revenue stream. Lakers team in basketball is a world-famous brand that has built its own community of Laker fans to whom it sells its Laker merchandise. When Harley Davidson was incurring losses and had reached on the verge of shutting its shop, it tried the community building method (HOG-Harley Owners Group) for its bikes and accessories through its community building strategy.  Podcast uses community building and marketing strategies successfully to run its business in the face of tough competition from video-centric content. Mobile companies like Oneplus and Apple use community building and marketing strategies to promote their products and new launches.

A business can build its community through face to face personal contact, social media presence where the page google analytics can help the business check the leverage. Campaigns, events, theatre plays, festivals, fairs, social work and relevant, quality offerings that connect with the members help to build communities for the products where members feel involved. Marketing efforts for any product or service to the communities is easier and fruitful.

IILM and Community Building

Community building efforts help maintain lifelong connects. Many educational institutions, for example, IILM University, lays a lot of stress in harbouring its alumni community, roping them in for guest lectures, motivational talks and placements and highlighting them on a pedestal pf inspiration for future students. Every student feels part of the IILM family long after he/she has left the organisation. for its social work and CSR initiatives, IILM University also adopts villages in its vicinity and promotes education, healthcare, and other programmes of social upliftment for the poor communities. Students actively participate with full zeal in such programmes and develop a commitment towards community building for the larger good of the nation

Therefore, community building and marketing is important for organisations and businesses to remain relevant and in the competition. It not only empowers the business but also the customer. A thriving community ensures a happy society. Community building will also help in reducing social disintegration, harmful behaviours and will knit fabric of social support, social justice, and economic development along with brand loyalties.

The trend of community building and marketing is getting more prevalent and more niches will be created. It will not be exaggerating to say that community will be the future of marketing. Future marketers and policymakers should concentrate their efforts towards community building to remain relevant in the new age business and marketing scenario. It will be very beneficial for students to opt for Institutions like IILM that have dedicated community building programs which give ample exposure to students in this domain and help with their placements and career development. Students need to take up skills like interpersonal communication, blogging, public speaking, communication design etc. very seriously to gain competitive advantage. such skills are much in demand and will bring an added shine to their personality to make them stand out in the crowd. In this regard, students can further follow the author’s blog on IILM blog site or connect personally for queries and guidance on the email given.

Follow my blogs or write to me at shahana.qutab.phd2019@iilm.edu

A Psychologist’s Guide to Coping in Uncertain Times

“Always Expect the Unexpected Because the Only Certainty Is Uncertainty”

Uncertainty in life has many forms. Changes at workplaces, change in priorities, change in rules and regulations. Even if things are safe right now you never know when they would change and you need to be ready to handle that change.

Change is usually not the problem; it’s the discomfort that often bothers us as we are so strongly attached to a particular outcome in life.

When certainty is questioned we usually have a fight or flight reaction and try to safeguard ourselves. Our brain prefers to find a sure shot outcome to the uncertainty we are experiencing. Research proves that anticipating pain soothes us to be calm than anticipating uncertainty only because we know that pain is certain. For example, uncertainty about getting a job is more stressful than actually losing a job.

Now, the question arises what should we do to tackle uncertainty in a way that it doesn’t impact our overall health and well-being.

This is very important for students aspiring to work with multinationals, professionals struggling with changing roles, people disheartened with their job.

  1. Firstly, don’t panic, remain calm and level headed. Living in uncertain times can be discomforting but you can control how to respond to such situations.
  2. Avoid dwelling on things you can’t control. Try changing the habit of ruminating on negative events of life. Why only visualize worst case scenarios. If there is a fear of not getting a job think of ways to enhance your skills. Think positive and believe in yourself. Remember it’s your life and you have the potential to change it.
  3. Add Value to your skills. It’s important to align your skill set to what is currently the need of the industry. Make sure you have those skills that the current time is demanding. Act upon it. Visualize possibilities.
  4. Market Yourself. Do not think I am asking you to boast about yourself; but how would people know your calibre if you don’t tell them about yourself. Get the recognition you deserve. Go for it.
  5. Ensure your profile is updated. Have an eye-catching LinkedIn profile. Express your interest in companies that you aspire to work with. What you post on your profile should be interesting in content and original in nature to attract organizations towards you.
  6. Focus on Financial Well-Being. One tip for life is always having a financial saving of at least six months worth your livelihood. This will be your support during rainy days and you’ll always have time to choose the best opportunity and will never settle for something less in life. Savings are very essential.
  1. Engage in Self care. Healthy routines are magical. Eat well, exercise regularly, just like body needs stimulation so does our mind and thoughts. So feed your intellect with good literature. Practice mindfulness, it makes life a better place and opens doors that you thought were closed.
  1. Risk is real and Fear is optional. Risk assessed is risk management. Understand the uncertainty take calculated risks and overcome your fears to innovate the new you.
  2. Control what you can. We often run for things that are beyond our control. Try making a slight change by focusing on stuff that is within your control. It can be as basic as setting your clothes a night before a strenuous day. Try comforting your days.

If you see your Today. Job insecurity is the “New Reality,” why respond or perceive it as Negative. It might offer better opportunities for your growth and career enhancement.

Take that Extra Mile and prove your worth. Show the world your True Potential. Don’t Stress and rather Invest in this time to uplift your skills and embrace the new shift that the Industries are offering.

This is the only way you can see the New Positive and Let go the doubt and uncertainty around. Be prepared to change with the times instead of resisting to a change. Life’s most treasured moments come unannounced. Instead of being threatened by unexpected outcomes we should learn that they can be hidden seeds of opportunities.

For best professional practices and how to deal with professional challenges follow my blogs on IILM Blogs and LinkedIn or write to me at megha.kochhar@iilm.edu

We at IILM train students to handle complex situations and be proactive professionals in every situation by focusing on multiple skill development, developing emotional intelligence. There is a Center for Emotional Intelligence at IILM University where training programs help students build self awareness, emotional regulation that helps them deal with uncertainty in personal and professional life.

FUTURE OF WORK-FROM HOME

Introduction

Most of my employed friends have seen this paradigm shift of working from home at the time when pandemic is hovering on our heads. With this cloud of constant worry and panic, I noticed a silver lining and that has been remote working. As much as thoughts about driving to work in traffic and chores to complete at home, seems like a lost memory; we all know it will take some time for us to go back to that mindless driving routine once the lockdown gets lifted.

Effective Diversion at the time of crisis

So, has this shift from “physically” being at work impacted performance for people? If it is to believed home-based jobs has been an effective diversion from anxious thoughts as well as keeping peace at home. Working from home has created a sense of purpose for the day along with balancing home and work commitments. This fine balance we all have evolved to is our future in 2020. IILM University which is excelling in blended modules for its students, aspires to teach innovatively while using latest web tools so that students keep pace with virtual learning while being at home.

Benefits to the Company

Companies post lockdown would be looking at securing future where cost savings leading to productivity gains and convenience of both employer and employees will be implemented. As expected, this year only we will see many of us having flexible workplace as we have learnt how to manage both aspects of life.

Ease for women to be at work while at home

WFH will encourage more women to join the workforce as the hassles of travelling daily would disappear. “In the US, about 25% of the workforce works out of home,” says Rohit Kapoor, vice-chairman & CEO of EXL Service. “In India, we will move to that kind of level over time. This option will also help women, especially mothers, a lot as it will make it easier for them to join the workforce.”

Is it just positive thinking or are we actually missing “going” to work?

Some say that the absence of meeting colleagues and dressing up for work would be missed and sometimes brainstorming sessions on calls may not work for everyone. People will or already are missing the human touch and at times, work from office becomes a form of diversion from personal problems back at home. No dedicated space at home can also be one major challenge and yes, not all professions can “fit in” this newest modal of working.

Mother Nature says yes to WFH

However to look at the bright side, WFH will help in reducing carbon emissions, will bring in flexible working hours, people will be able to manage time to do things they enjoy and pursue some for which they couldn’t find time and most importantly to be able to slow down the pace of life.

Conclusion

All of us given in the past with hectic routines have now become attentive to our environment, our relations and how much we miss the good times. WFH if taken in a positive way is a step closer to saving our environment, building economy, being creative at work, able to pursue vocational aspirations and most importantly being able to multi-task with ease; it’s that change which will be for the better.

“When you put yourself in an uncomfortable position; is when you grow the most”

Gary Swart CEO oDesk

MENTAL HEALTH AND WELL BEING FOR ALL

Good mental health and wellbeing mean different things to different people. Each one of us has to pave their way to a life that is relevant, consequential, and rewarding. COVID’19 has taken the world by storm in the last 3 months. These are unprecedented times and the most common emotion that all of us are experiencing fear followed by anxiety, and these could make people behave in a manner, which are otherwise inappropriate.

The next challenge was facing a complete lockdown. This was of course done to safeguard people and stop the spread of infection. Staying at home for some time may be relaxing but for prolonged periods it may become taxing and frustrating for many. However, such situations have become the norm today and people need to understand the importance of confinement and maintain good mental, physical, social health and wellbeing.

Despite the strict measures of confinement, some people got infected with the coronavirus. We need to understand that people infected with coronavirus have to be handled with care, empathy and kindness. This condition should not be stigmatized to the extent of isolation and rejection by the family, friends and society. The people who have recovered from the coronavirus will go on to lead a normal life with their families and also continue to do their jobs. Hence, linking the people with their former medical condition will only stigmatize people more strongly.

This disorder has instilled a lot of long-lasting fear anxiety and distress in the individual and society. To minimize this impact, it is advised not to read and listen to constant news and progress of the disease. Additionally, developing a positive attitude with a spirit to overcome stressful times is important.  Protecting oneself first to protect others is the first foot forward and being actively involved and giving assistance to others who are needing it will benefit both; the people receiving help and those who are helping.

When it comes to children, they need special care and attention. Positive ways of expressing their fear and sadness can be through creative activity such as dance and drawing which is a safe and familiar platform for expression and hence catharsis through this can alleviate their anxiety.

Therefore, well-being is necessary for a  holistic healthy existence. The three areas that are covered under this are Mental, Physical and Social Well Being.

MENTAL WELLBEING

  • Mindfulness – The surroundings are constantly flooded with constant stimuli, both positive and negative. For people to keep positive and healthy a need to Practice Mindfulness, which asks people to be aware of all that is going on in and around them but bring all the attention to the “present and to now”. One can learn to live for the moment one is in and be aware of each passing thought and feeling. Studies show that mindfulness helps people in coping with traumatic events and emotional states that lead to reducing anxiety and stress.
  • Breathing – When tense and anxious take a deep breath to relax. In the present times all are all familiar with Pranayam, also referred to as Mindful Breathing, which helps to regulate emotions and manage stress and, in the process, mentally separate self from negativity.
  • Meditation promotes reducing negative emotions through relaxation and helps deal with stress, build mental and emotional resilience, thus leading towards relaxation and a positive mindset.

PHYSICAL WELLBEING

  • Routine – During this period of confinement to the house setting, following a routine is very important for well-being. It is important to prioritize work and set designated slots for tasks that need to be completed.
  • Set up a workstation – It helps to set-up a workstation for yourself. It gives a feeling of going to work and separates home and work life. Moving around for a minute every hour while working to keep the body system active for good physical health and better focus on work and productivity can be achieved. Scheduling time outside of work with family and friends regularly helps to avoid emotional inertia and loneliness which is needed for physical well-being.
  • Regular meals and exercise patterns – A healthy diet and exercise are important for good mental health as the mind and body are intrinsically related. Hence, during confinement, the regularity of meal and exercise/yoga patterns are important for a healthy physical and mental balance.
  • Sleep – A regular sleep pattern is important to maintain as sleep is a very important aspect of physical and mental wellness. During this confined period, one tends to lose the sense of time and can forget that one has to follow a regularity for sleep also. Studies have proved that sleep irregularity can contribute to the malfunction of the brain and body and also leads to physical and mental illnesses. A good sleep of 8 hours can lead to improved mental and physical health during confinement.
  • Hobby – This is also a perfect time to try out a new hobby, which one wanted to take up but could not due to pressing times. This will give a sense of mental freedom and growth and hence physical confinement will not feel so oppressive; stress anxiety and depression will reduce; cognition and creativity will improve immensely.

SOCIAL WELLBEING

To be positive in such times of confinement one has to shed the feeling of helplessness and adopt an optimistic approach. This can move people towards contributing to society with a helping hand creating a sense of purpose. It further enhances self-worth which gives a good mental and physical health. Acts of kindness increase happiness positivity and reduce negativity.

Sharing positive news articles and items to help spread positivity and also be sensitive to children and elders and how they should be explained the situation in an age-appropriate manner is very important for emotional security and well-being. Volunteering to be part of community drives for giving a helping hand, imparting information, tele counselling or guidance through various social media which will serve as a respite for many, gives a sense of being part of the community and the feeling of isolation and depression can be countered.

Connected with Family and Friends

Virtual connectivity is the new normal since people cannot physically meet and socialize. The socialization process is as important as our basic needs for survival and lack of it can make people go into depression and loneliness which will further lead to poor mental and physical health. So, staying connected virtually with family and friends is imperative for overall well-being using all modes of communication. Speaking and listening is a double-bind relationship which helps both. Reducing screen time is also recommended as too much screen time can lead to too much information on the same issue and leave you with emotions of fear and anxiety.

CONCLUSION                                                                                                          

To sum up, people should try to maintain a routine which can include all family and work demands with special attention to children and the elderly. During confinement, some emotions in family members become exaggerated e.g. anxiety, anger, stress, agitation and fear. Practical and emotional support needs to be provided through informal and health professionals. Any underlying health conditions need to be constantly addressed with access to medication and active socialization and connectivity for any assistance when needed physically and emotionally is very reassuring. Simple exercises, regular sleep, healthy diet, need to be regularly maintained for good physical and mental health during confinement as is proven through research.

As a community people will follow new practices and extend support in such times of confinement and new relationships and bonding will emerge from this experience with the learning of how to develop a healthy lifestyle and feeling of well-being.

Please contact us at neeru.singh@iilm.edu for free counseling by our reputed Psychologists.

Anxiety in the times of COVID 19 pandemic: Surrender, Accept, Trust, and take the right Action

I don’t measure a man’s success by how he climbs but how high he bounces when he hits the bottom”.

                                       (George S. Patton)

Anxious and worried !!! are the common symptoms in the times of COVID’19.

Fear of an uncertain future and a sense of not being in control is prevalent across nations. Most religious institutions remain closed to the public, with no option for people to turn to the traditional means of solace in prayer, perhaps people are even losing faith in the religious zones of comfort to some extent. Not surprisingly, people are turning to science for rescue from the grip of this virus but despite all ongoing efforts, scientists all over the world have little to offer. They are focused more on the preventive measures to stay out of the grip of this virus as it is going to take quite some time to develop a vaccine for this unique virus, which probably is evolving and adapting itself to the weather of different countries and continents.

The future is uncertain and unpredictable, scientists are suggesting that we may have to learn to live with it and need to make many changes in our habits and ways of life. We need to live accordingly maybe for many more years to come, maybe even permanently.

So now the question that arises is, how do we deal with the anxiety in these stressful times while maintaining the quality and pace of life?

We always need to invent answers to the new questions that life comes up with. The Sanskrit word for “human” is “Manushya” which means “a being with the mind”. The mind is the most important aspect of the existence of “Manushya”. Understanding of any phenomena takes place at the level of mind. This whole meaning-making process is going to determine how you are going to feel and emotionally react to a phenomenon. Therefore, the process of meaning-making is going to make a great difference in the psychological experience of any situation, event, or incident as a whole. Without any gap in this simple equation about the degree of experience for COVID anxiety, logically and mathematically depends on our meaning-making process regarding events and incidents happening around us. In this situation, one cannot be blind optimistic, as the future is uncertain; realistic optimism is the only relevant requirement here. So, in the present scenario, it is the most appropriate question for each one of us to answer, how to maintain and restore mental peace and holistic wellbeing in the times of COVID 19?

Maintaining sound mental health and wellbeing is important, as it will surely affect our physical health, immune system, and our likelihood to deal with the situation in an adaptive manner.  The ones who adapt will survive and the ones who cannot vanish.

How to maintain and restore mental peace in the times of COVID 19?

 Gaining psychological strength through surrender and acceptance

  • We have to accept what we are going through, and we have to be adaptive to this new challenge ahead of us. Cognitive restructuring is important at this point. We must go with the flow of life with a greater level of surrender, acceptance, and trust at the same time being in the mode of performing the right action to deal with this situation.
  • Practising meditation and mindfulness can increase our capability of acceptance, resulting in a greater level of mental calm and peace.

“Surrender is the simple and profound wisdom of yielding to rather than opposing the flow of life” (Eckhart Tole)

Being realistic and taking the right action

  • In the present situation, this approach is extremely valuable and relevant. Right after surrender and acceptance of the situation, we must be realistic and trust our ability to take the right action. This can bring a lot of clarity and strength to move on the path of becoming a victor and not a victim as the human race overall. Rightly said by Toni Morrison “If you surrender to the wind. You can ride it” We need to understand the nature of the problem and use this understanding wisely to ride it.
  • We need to understand the new norms of social distancing, personal hygiene, and important guidelines to move and function in public spaces.
  • We need to keep ourselves physically and mentally healthy by proper exercise, the right nutrition, and the right attitude.

Nurturing determination, vision and resilience

The path ahead of us may not be easy but we have to walk on it with determination and a vision for future because ultimately resilience is going to be the only quality, which can help us survive, thrive, and flourish for sure.

Here I would like to share one of my dream reflecting my sense of emergency, worry, and anxiety for the future, which is so unpredictable as far as the wellbeing of the whole humanity concerned. Dreams reflect our inner states mental equilibrium and compositions in the realm of our psyche. Being a psychologist, I have had an opportunity to look into the dreams of many of my clients in the process of helping and guiding them to a better understanding of their psyche and to achieve a better sense of control leading a more meaningful life. Sometimes dreams give us insights and guidance contributing to new understandings into our waking lives too. This one dream made me smile with a sense of insight into the future to be achieved, carrying a profound meaning.

I saw a train bogie crowded with people on an Indian railway station. There are noise, heat, and chaos. One old couple is sitting there. Somebody asked the old man, where are you going? The old man replied, “How it really matters where we want to go? We will be surely going where our youth will take us”.

I saw somebody cleaning a lot of settled dust from the floor of the bogie and many young people sitting there busy and preoccupied discussing their petty matters in a group.

I woke with the image of that scene in the morning and realized how it is important to let our youth find a sense of direction and meaning in the current situation because the future of the nation and the whole world dwellings is in the hands and senses of the wisdom of our youth for sure. The whole world will be moving in the direction where they will take us.

Many institutions have been building capacities to shape, nurture and build the mind’s thought process in a positive direction. At IILM we have “Centre of Emotional Intelligence” which is a step forward towards the same. Here students come with their stress-related issues and the psychologist renders them help for holistic well-being. The centre even does outreach programmes for society during this time of mental and physical crisis.

 Importance of Education Sector in Shaping the Future

Education is one especially important sector, which carries the responsibility to shape and prepare these young and potent minds for the future. Therefore, a huge responsibility sets there for this sector to be carried out. How teaching and learning will take place? How things will move positively for the maximum benefit of our youth? Answers to these questions will define how nation-building will take place and where the world will move from here. I believe the answer rests there “we need to surrender, accept trust and take the right action”. Nurturing determination, vision and resilience are surely going to be the key factors to survive, thrive, and flourish in a brighter future of hopes

To connect on knowing more about anxiety management, relaxation techniques and mindfulness write to me on archana.singh@iilmgsm.ac.in.

Please give your suggestions in the comment box below

IILM’s Top 20 Fiction Books for Students in 2020

Don’t you feel you are in a situation you had never expected? Whether you are an undergraduate student doing BBA or some other course or you are a post graduate students enrolled in the best B-School pursuing a PGDM or MBA, you must be feeling overwhelmed by this current scenario, unsure about what the future holds in terms of your education and career. It is completely understandable to dwell upon questions such as:

When will schools and Colleges resume face to face classes?

Will I have to miss a year if I am planning to study abroad?

What impact will the lockdown have on my career?

Will I get good a placement after I complete my PGDM or MBA?

How long will the economy take to recover and the job market to open?

At this moment there are no clear answers for any of these questions. There is not much you can do about what’s happening in the outside world, but you can do something about what’s happening to you. You can use this time for self-improvement, upskilling and getting ready to face a future that is uncertain, and you can have a positive and happy attitude to stay mentally and emotionally healthy.

It is a well-known fact that reading is an important skill to be cultivated. It not only improves your spoken and written communication skills, but it also expands your horizons as you read about new cultures and people.

Earlier, I had shared a list of non-fiction books that you all could read for self -improvement and now I am sharing a list of some evergreen fiction books that I would like to recommend for you.

Why Read Fiction

We have all grown up listening to stories from our grandparents and parents, reading fairy tales, tales of adventure, stories from history and from the epics. Storytelling is an important art. A story must be told in a compelling and interesting manner to hold the listener’s attention. The art of storytelling is also important in our professional lives. If we tell a compelling story, we are better able to convince and influence people.

So how does one learn the art of storytelling? If you read some of the best stories written in the world, you will learn how a good story is told. You will learn how to build a plot, structure a story and conclude it satisfactorily. You will learn how to add humour or mystery to get attention. While you learn about storytelling and holding other people’s attention, you will also improve your written and spoken vocabulary and will find that you are able to better express yourself as you read more and more books. And the best thing about reading fiction is that they are entertaining and will keep you occupied and happy.

IILM encourages students to read and has a plethora of books in its library for students to read besides textbooks and subject specific books. I would like to suggest 10 books in the Classic Fiction category and 10 in the Modern Fiction category. A classic is a book that is accepted as being exemplary or noteworthy by being listed in a list of great books, or through a reader’s opinion. So, this list of books is a combination of being in noteworthy lists as well as in my opinion as a reader and a writer. I have stated the genre of the books so that you can also learn how books are categorized by genres and find your favourite genre.

You can pick up any book that grabs your interest but pick up a book you must.

Happy reading!

 Classic Fiction

Moby Dick by Herman Melville: Moby-Dick or The Whale is an 1851 novel which is the sailor Ishmael’s narrative of the obsessive quest of Ahab, captain of the whaling ship Pequod, for revenge on Moby Dick, the giant white sperm whale that on the ship’s previous voyage bit off Ahab’s leg at the knee. This is a very popular book over the years and has been part of many notable lists. Certainly a classic! Genre – Adventure Fiction

 

 

 

 

Wuthering Heights by Emily Bronte: This is a story of love triangles, scandalous passion, and the supernatural. The story follows Catherine and Heathcliff’s fraught love. They both marry other people, and their own children suffer their own melancholy fates. An all-time classic. Genre – gothic novel with romance, coming-of-age narrative and revenge tragedy

 

 

To Kill a Mocking Bird by Harper Lee: The unforgettable novel of a childhood in a sleepy Southern town in the USA and the crisis of conscience that rocked it, To Kill A Mockingbird became both an instant bestseller and a critical success when it was first published in 1960. It went on to win the Pulitzer Prize in 1961 and was later made into an Academy Award-winning film, also a classic. Genre – Social drama

 

 

Malgudi Days by RK Narayan: This collection of short stories offers the reader a wonderful chance to experience the ordinariness and pleasant magic of life in India. Meant to be tongue-in-cheek commentaries or light-hearted reflections on the social and political realities of India, Narayan captures and relays a truly authentic feel. The stories hold a universal appeal. Genre – Short story collection

 

 

Frankenstein by Mary Shelly: Frankenstein tells the story of gifted scientist Victor Frankenstein who succeeds in giving life to a being of his own creation. However, this is not the perfect specimen of a living being that he had  imagined it to be, but rather a hideous creature who is rejected by Victor and mankind in general. A gripping read for those interested in science fiction.  Genre – Science Fiction

 

 

 

Gone with the Wind by Margaret Mitchell: This novel is an epic American Civil War drama that focuses on the life of petulant southern belle Scarlett O’Hara. Starting with her idyllic on a sprawling plantation, the book traces her survival through the tragic history of the South during the Civil War and Reconstruction, and her tangled love affairs with Ashley Wilkes and Rhett Butler. One of the bestselling novels of all times, this has been made into a famous movie. Genre – Historical Fiction

 

 

The Strange Case of Dr Jekyll and Mr Hyde by Robert Louis Stevenson: First published in 1886, this nouvella (short novel), is about a London legal practitioner named Gabriel John Utterson who investigates strange occurrences between his old friend, Dr Henry Jekyll and the evil Edward Hyde. Dealing with personality disorder or dual personality, this book has had such impact that it has become a part of the language, with the phrase “Jekyll and Hyde” entering the vernacular to refer to people with an unpredictably dual nature – usually very good, but sometimes shockingly evil. Genre – Psychological Thriller

 

My Family and Other Animals by Gerald Durrell: This is an autobiographical work by British naturalist Gerald Durrell which tells in an exaggerated and sometimes fictionalized way of the years that he lived as a child with his siblings and widowed mother on the Greek island of Corfu between 1935 and 1939. It describes the life of the Durrell family in a humorous manner and explores the fauna of the island. It is the first and most well-known of Durrell’s ‘Corfu trilogy’. Genre – Autobiographical Fiction

 

 

Catcher in the Rye by JD Salinger: The book originally intended for adults is often read by adolescents for its themes of angst and alienation, and as a critique on superficiality in society. It has become a modern classic or cult classic because of its popular and rebellious tone. This well-written and memorable book was considered so controversial that many American schools banned it because of its “crude language”. For the generation this book came out in, it became a classic. Genre – Young Adult Fiction, Coming of Age 

 

 

 Little Women by Louisa May Alcott: A delightful story about four young women this is a book that is popular and enduring for generations of readers young and old, male and female. The readers have fallen in love with the March sisters – the  talented tomboy and author-to-be Jo, tragically frail Beth, beautiful Meg, and romantic, spoiled Amy, united in their devotion to each other and their struggles to survive in New England during the Civil War. Genre – Historical Fiction

 

 

Modern Fiction

 Palace of Illusions by Chitra Banerjee Devakurni: Relevant in today’s war-torn world, The Palace of Illusions takes us back to a time that is half history, half myth, and wholly magical. Narrated by Draupadi or Panchaali, the wife of the legendary Pandava brothers in the Mahabharat, the novel gives us a new interpretation of this ancient tale where the fiery Panchaali redefines for us a world of warriors, gods, and the ever-manipulating hands of fate. Genre -Mythology, Fantasy

 

 

Fountainhead by Ayn Rand: This is a cult book by Russian-American writer Ayn Rand whose theme is individualism versus collectivism, not in politics but in men’s souls. She tells this through the story of Howard Roark, an individualistic young architect who designs modernist buildings and refuses to compromise with an architectural establishment unwilling to accept innovation. The book is about the conflict between those who think for themselves and those who allow others to dominate their lives. More than 6.5 million copies of The Fountainhead have been sold worldwide and it has been translated into more than 20 languages. Genre – Philosophical Fiction, Romance

 

God of Small Things by Arundhati Roy: This debut novel of Arundhati Roy is a story about the childhood experiences of fraternal twins whose lives are destroyed by the Love Laws that lay down who should be loved, and how. And how much. The book explores how the small things affect people’s behavior and their lives. It won the Booker Prize in 1997.

Genre – Autobiographical Fiction, Social Drama

 

 

Chanakya’s Chant by Ashwin Sanghi:  In this novel Sanghi takes Chanakya, the greatest strategist of Indian History and makes us question – “What if Chanakya were alive today?”; “What if he were a player in today’s politics?”; “Would his brilliance and principles be relevant in today’s murky politics?” And then, he provides a brilliant answer in the form of Pandit Gangasagar Mishra, a current day politician and kingmaker. Genre – Historical Fiction 

 

 

 

 

The Shiva Trilogy by Amish: The Shiva Trilogy is the tale of the extraordinary man whose adventures 4000 years ago are remembered today as the myths of the Mahadev, the God of Gods. It is chronicled through three books, The Immortals of Meluha, The Secret of the Nagas & The Oath of the Vayuputras. 1900 BC. Fascinating book for those who are interested in history and mythology. Genre – Historical Fantasy

 

 

Harry Potter Series by J K Rowling: Harry Potter is a series of 7 fantasy novels written by British author J. K. Rowling. The novels chronicle the lives of a young wizard, Harry Potter, and his friends Hermione Granger and Ron Weasley, all of whom are students at Hogwarts School of Witchcraft and Wizardry. These books are an important read for this generations of youngsters as they have permeated the culture across the world.

Genre – Fantasy

 

 Dollar Bahu by Sudha Murthy: Written in simple and easy language by Sudha Murthy, this is the story of how money corrupts the way people look at one another and how it can almost tear a family apart. An honest tale of how family members going abroad and earning in dollars are more appreciated than those who stay back and look after parents, Dollar Bahu talks about an understanding that mere dollars cannot buy the love and respect. Genre – Social Drama

 

 

A 100 years of Solitude by Gabriel Garcia Marquis: This brilliant, bestselling, landmark novel that tells the story of the Buendia family, and chronicles the irreconcilable conflict between the desire for solitude and the need for love—in rich, imaginative prose that has come to define an entire genre known as “magical realism” is a very relevant book in these times of social distancing. The book sold millions of copies; and he inspired a host of writers including Salman Rushdie and Toni Morrison. Genre – Magical Realism

 

 

The Kiterunner by Khaled Hussaini: The Kite Runner is the first novel by Afghan-American author Khaled Hosseini published in 2003. It tells the story of Amir, a young boy from the Wazir Akbar Khan district of Kabul, whose closest friend is Hassan. The story is set against a backdrop of tumultuous events, from the fall of Afghanistan’s monarchy through the Soviet military intervention, the exodus of refugees to Pakistan and the United States, and the rise of the Taliban regime. The Kite Runner became a bestseller and was a number one New York Times bestseller with over seven million copies sold in the United States. Genre – Historical Fiction, Drama

 

Interpreter of Maladies by Jhumpa Lahiri: Interpreter of Maladies is a collection of nine short stories by American author of Indian origin Jhumpa Lahiri published in 1999. It won the Pulitzer Prize for Fiction and the Hemingway Foundation/PEN Award in the year 2000 and has sold over 15 million copies worldwide. Social and emotional maladjustment is an overarching theme in Interpreter of Maladies. Genre – Anthology/Collection of Stories

 

 

This is a long list of books to choose from. I do hope you pick up a book or two to read from this list of some of my favourite fiction. I’m sure you will all enjoy reading them and will also expand your horizons
If you have read any of these, please share your view on them or you can email me at

Atima.mankotia@iilm.edu

About the Author:  Professor Atima Mankotia

Books by Atima Mankotia

The author Atima Mankotia has written two books about social issues in India many of which she feels strongly about and hopes to raise awareness about through her writings.

The first book ‘Staring at the Square Moon’ was released in 2017 and featured in the Jaipur Literature Festival 2018.

Watch this video of her session at Jaipur Literature Festival 2018.         https://www.youtube.com/watch?v=GSMzIg3N5CY.

The second book ‘Better than Sex’ was released in early 2020 at the Bhopal Literature Festival.

Atima Mankotia also curates the annual CSOI Literature Festival and is invited regularly as a panelist and moderator to prominent events and literary festivals across the country.

 

 

 

 

 

 

 

 

 

 

Staring at the Square Moon

This book tells the story of four women whose lives come together in early childhood. They develop special bonds that always connect them even when their lives get disassociated as each follows her own destiny. Each one of them grapples with her past, sometimes thriving, sometimes floundering, always confronting and struggling with the aftermath and consequences of abuse that lurk just beneath the surface threatening to overwhelm and destroy their lives. A peek into the world of abuse that comes in many guises from blatantly brazen sexual and physical abuse to furtively sneaky psychological and emotional abuse that leave agonising scars that are indelible, forever haunting and influencing a woman’s mind. Genre: Social drama

Review

https://timesofindia.indiatimes.com/life-style/books/reviews/micro-review-staring-at-the-square-moon-is-layered-with-evocative-language-and-a-charming-plot/articleshow/63182835.cms

 

Better than Sex: This recently published novel by Atima Mankotia,  Professor of OB-HR and Communications at IILM, is a delightful social satire. It is a  fun read that takes a peek into the minds ordinary Indians through the story of a middle class Punjabi family from Delhi. It’s  a story that deals with complex relationships, love, passion, romance, family ties and bonds of sisterhood. A social satire and a social commentary, while it is a racy read, it raises many pertinent questions about Indian social norms.  Genre – Social Satire, Drama   

Review   

https://timesofindia.indiatimes.com/life-style/books/reviews/micro-review-better-than-sex-by-atima-mankotia/articleshow/74170826.cms

 https://timesofindia.indiatimes.com/life-style/books/book-launches/atima-mankotias-book-better-than-sex-is-a-delightful-satire-on-indian-society/articleshow/74138444.cms

The author is a columnist and writes regularly on social issues.

Articles by the Author

Daily O

https://www.dailyo.in/user/11088/atimamankotia

https://www.dailyo.in/variety/sridevi-death-plastic-surgery-actress-dies-at-54-india-boney-kapoor-bollywood/story/1/22622.html

https://www.dailyo.in/voices/padman-akshay-kumar-patriarchy-periods-women-menstruation/story/1/22253.html

https://www.dailyo.in/politics/holi-molestation-womens-safety-delhi-chemical-colours-pichkari-gulal-bhang-grease-drunk-driving/story/1/9687.html

https://www.dailyo.in/lifestyle/indian-marriages-weddings-dance-food-bollywood/story/1/7964.html

https://www.dailyo.in/lifestyle/diwali-gifts-corporate-hampers-festival-offers-freebies-bonus/story/1/7124.html

Huffington Post

https://www.huffingtonpost.in/atima-mankotia-/3-laws-of-the-motherinlaw_b_9746696.html

Th Quint

https://fit.thequint.com/mind-it/coronavirus-quarantine-isolation-cabin-fever-mental-health-anxiety-depression-coping-tools

What is the Mantra for right mentoring?

 What do Steve Jobs, Larry Page and Sergey Brin have in common? Yes! All of them are tech titans of the 21st century and all three had excellent business mentors. There is a long tradition of mentoring that spans history and even dates back to mythology. Today, the term “mentor” has evolved to mean a trusted advisor, friend, teacher and wise person, according to a book on mentoring by author and businessman, Gordon Shea. 

What is Mentoring  

Mentoring is a fundamental form of human development where a person invests time, energy and personal know-how in assisting the growth and ability of another person. An educator wears multiple hats and has various avatars. One of the most important avatars is that of a mentor since it aims to nurture the mentee’s talents and interests in such a way that they can bring out their best.  ILM has always strived to empower its students by providing them value-based education and necessary inputs to achieve excellence in the world of business. Mentoring is one of the effective means to achieve the above objective.

 Facets of IILM Mentoring:

The mentorship program at IILM is multi-dimensional for students of BBA, MBA and PGDM and all undergraduate and postgraduate courses. Our mentoring programme ensures that it fully understands the circumstances and specific needs of students and delivers a service which is geared to serving their best interests and supporting their progress. The purpose of the mentoring program is to integrate academic learning with real-world experiences and to become a model for workforce readiness, embraced by the community. A very important facet of IILM mentoring programme is the integration between mentoring and career centre to maximize the effort of the successful career of students.

Monitoring is conducted on an on-going basis as a health check, allowing for early intervention when things go off-plan or to alter aspects of the programme in light of experience. Mentors and mentees are the primary contributors to the process of mentoring and monitoring. We believe that each student is different, with different personalities, traits, and skillsets. Some of the many facets of the Mentorship Programme at IILM are:

Identifying and addressing the strengths and weaknesses of mentees: 

To facilitate a 360-degree development of the mentees, the mentors make a plan that is executed from the day the mentee joins the university and continues till their exit. In this process, the mentor identifies the strengths of the mentee and suggests ways to overcome their weaknesses or any challenges that they may be going through.

Career Counselling:

The students of IILM are continuously guided by their mentors to help them reach their goal and objectives. The mentoring program is robust and takes into account every student’s needs into consideration. It is the education that takes place outside the classroom that makes the mentees ready to take on the world. While different students have different career goals, the mentors guide the students as per their interests and their strengths towards the right career path.

 The IILM Mentoring Process

When a student joins IILM, he/she is allocated a faculty mentor. The mentor is the initial point of contact for the mentees. The mentors help the mentees in understanding the procedures of the institute and help them to settle down. The mentors stay in contact with their mentees throughout the various semesters and act as a guiding light by showing them the right path. The mentees reach out to their mentors in case of any doubts or clarifications or queries. They are always welcome to interact with their mentors during their tenure in the institute. It is during the internship and placements stage that the mentor-mentee relationship plays the most vital role.

The faculty members at IILM have seen several batches of students pass out of their respective courses and conquer the world. Many of these students are in contact with their IILM mentors and still communicate with them in case of any doubts and share their life experiences. It would therefore not be wrong to say that the mentor avatar of a teacher is a lifetime avatar.

Watch Drishti Manchanda talk about the Mentorship Programme at IILM  

https://www.youtube.com/watch?v=A0VtwQxKFJU

For more details:

Dr. Oly Mishra, Assistant Professor (Marketing)

Is print media losing its sheen as digital media leapfrogs ?

“The media is the most powerful entity on earth. They have the power to make the innocent guilty and to make the guilty innocent, and that’s power. Because they control the minds of the masses” ~ Malcolm X.

Media has been ruling since time immemorial. Mass media refers to various platforms, which can be used to communicate and interact with a large number of audiences in different languages. The frontrunners being print and digital. 

Early print and digital

Print media is known from the days of Julius Cesar when Acta Diurna, came into being.It has been dominating the media and communication industry with newspapers, magazines, booklets and brochures, house magazines, periodicals or newsletters, direct mailers, handbills or flyers, billboards, press releases, and books. However, change is the only constant and with digital slowly building up a solid userbase over the years a question mark on the sustainability of print arose.

We all know that digital media is created, modified and distributed on digital electronic devices. For many of us, it may be difficult to believe, but in 1986, only 34 years back, we had as little as 1 percent of total media storage capacity in digital form.  This number rose to 94 percent in 2007, which best illustrates the speed at which digitalization came about. In a relatively short period, the Internet has had a remarkable influence on almost every facet of our lives. This evolution of media and communication has not just evolved more with each passing day but has also revolutionized the way individuals and businesses operate.

 

The debate and trends

The biggest advantage that print has over digital is its credibility. Print media is more trustworthy because once the news is published, it cannot be deleted or even modified. For most of us, the day begins and ends with screens. The print is a soft breeze that comes by to give us a digital detox time. When we read newspapers, there are no distractions from numerous clickable advertisements and pop-ups, that makes the consumption and comprehension of the news more deep-down.

In a country like ours, many areas have limited or no access to the internet. For them, print media is a blessing in disguise. However, when the debate continues to the statistics of literacy rate, digital scores a point, since radio and television do not require literacy and readability skills.

Current trends show that most newspapers and magazines are turning to their digital version and several online news websites are bringing their print versions. This is quite a mix bag of ways to reach more consumers and to establish credibility. However, in this fast-paced world and extreme paucity of time a  two-way communication that digital media offers make news and information interactive, engaging, and interesting. With a faster turnaround time and instant updates digital keeps us more streamlined.  This makes it easy to spread important news among the public.

However, as anyone can easily generate content for digital media, fake news is on the rise. As a result, unless they are famous and have a good name, digital media platforms are not being trusted by the public. In this regard, print media win hands down.

 

Who stays longer?

Yes! News is now being consumed in little digital packets. While digital boasts of a solid userbase today, print media has also witnessed healthy growth in terms of readership. Both have their pros and cons and will see robust growth in the coming years with their respective consumers. In fact, with increasing literacy rates, print is acquiring more users. The print is not losing its sheen, but it will have to diversify, experiment and explore more opportunities to remain in the rat race. So, we can say that print and digital media are co-existing quite happily for now. It’s for undercurrents to decide who sustains in the long run.

Journalism, media and communication programme at IILMU

We at IILM University understand the current trends, we know this is one of the most dynamic and imposing industry and therefore, the 3-year bachelor’s degree in journalism, media and communication offers the most intensive and innovative curriculum blended with a progressive pedagogy. From a range of core and electives, the student learns all about various media and communication platforms such a print, digital, broadcast, advertising, public relations, corporate communication, photography and many more. We teach journalism, media, communication not only as an industry but as part of society as well.

 

 

 

 

International Education – Can the Dream Come True?

Many Indian students were dreaming of an international education after completing school in 2020. They were geared up for a foreign degree at an international university for a BBA or any other undergraduate degree. However, the academic plans of CBSE Class 12 Students have been delayed and they are concerned about what the future holds. Can these students still aspire for an international education? What are the ways in which their dream can still be fulfilled?

The COVID-19 lockdown has come with a new set of concerns for class 12 students whose board exams were postponed midway. Their future education plans have been put on hold. The latest announcement by Central Board of Secondary Education (CBSE) on May 18, 2020 releasing dates for the pending board exams between July 1- 15, may have ended some uncertainty for students but this is only the tip of the iceberg of the much larger picture of uncertainty that surrounds their future education plans.  This situation is more acute for students who were planning to study abroad after their 12th board exams and had already taken admission in foreign universities or were in the midst of applying to foreign universities at the undergraduate level. These students are stuck between a rock and a hard place unable to decide how to fulfil their dreams or plan ahead.

Steep Increase in Students going Abroad in the last Decade

According to the statistics released by the Indian Ministry of External Affairs, the Indian students studying in universities abroad in 2019 is 753,000. This number was expected to soar in 2020. Till about a decade ago, the number of students studying abroad was only 66, 736 and  the steep rise in numbers can be attributed to several factors  which would largely include India’s population of 1.26 billion with an average age of 25 years.

After the global pandemic Indian students have little choice but to cancel their plans of studying abroad due to shutdown of college campuses across the world and uncertainty related to resumption of physical classes. Currently, almost 1 million Indian students are estimated to be studying across universities in US, UK, Europe, Australia, and parts of South-East Asia across undergraduate and postgraduate programs. The fear of COVID-19 infection has halted new plans of pursuing education abroad as foreign universities themselves are in a ‘wait-and-watch’ mode. According to Overseas Education Consultants intake for educational institutions in US, UK, Canada, and Europe is very unlikely to happen in September and physical intake of campus will only begin from January 2021.

International Education Dream   

Under such circumstances, what do students who aspire and dream of studying abroad after their class 12th board exams do?  There are many options open but to decide what to do is not easy. Students can take a gap year and risk wasting a year hoping for the situation to improve next year in 2021 and pursue their dream of International education from next year or they could still fulfill their dreams of an international education without a gap year.  Many private universities and Business Schools such as IILM offer an innovative plan for students keen on a foreign degree. Students can take admission in the undergraduate program and study here for a year and take a transfer to an international partner university next year to complete their education abroad. This is the 1 + 2 program offered at IILM.

IILM also offers a 2 + 1 program where students can study at their campus for 2 years and take a transfer to any of their partner universities for one year to complete their education and get an international degree.

Transfer Back to India

IILM also extends support to students in the current scenario of uncertainty where many of them are enrolled in foreign universities and do not want to return to their campuses. IILM offers a lateral entry in its second and third year to students who want to transfer back to India. In the times of the pandemic and even post pandemic, this may be something many parents and students may be exploring and IILM is ready to offer lateral entries to students who do not want to return to their foreign universities.

While times are challenging and uncertain, a good decision now can stand the students in good stead in their future education and career plans.  IILM’s strategy, keeping in view the increased global student mobility, is based on internationalization to help students fulfil their dreams and support them in times of crisis by offering an education that is both globally and locally relevant

For more information: https://ubs.iilm.edu/apply-now/